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Rostering - Roster Clerks
Rostering is one of HOPS's strongest features.Opening Hours of Signal Boxes, Duty Hours of Guards, Drivers, opening hours of shops and offices... all this can be templated into HOPS for different operating days.
This information can then be published alongside rosters to ensure staff and volunteers and managers know exactly what is expected.
Rosters can be easily constructed based on the Operations Calendar and Staffing Templates (for example, if HOPS knows that today is a 'blue timetable day' and on a blue day we need 'two signalmen and a guard', it will automatically add these turns into the roster (when commanded).
As part of its rostering functions HOPS has a facility for collecting users' availability. On pre-determined (by the roster clerk) dates, the users are polled for their availability and the results collated in HOPS.
HOPS has functions for assisting in allocating turns to staff in the most economical way possible. This process used to take hours of laborious shuffling of turns on paper or Excel spreadsheets and now takes only 3 clicks!
There are also other good rostering functions such as e-mail reminders to staff about their upcoming turns.
Specific Facilities | Basic HOPS | Advanced HOPS | Detail |
---|---|---|---|
VIEW Unpublished Rosters | Allows the user to view rosters that are not yet published. Required for roster clerks and useful for HODs, etc. | ||
EDIT Roster Periods | Allows the user to EDIT details of the roster period, such as the name of the roster, the dates between which it applies, and the method and dates of opening the availability window. | ||
Input Turns | Allows the user to input turns on the roster. | ||
EDIT Other Users' Availability | Allows users to INPUT and EDIT availability for other users. This is required for users who receive availability paperwork from those without HOPS access. | ||
VIEW Dept Availability | Allows the user to view the availability input by the entire department. | ||
Assign Main Turns on Rosters | Allows the user to allocate main (non-training) turns to users in the roster. | ||
Assign 'Additional' Turns on Rosters | The user add add/edit/assign/remove 'additional' turns from turns, ie trainees, assessors, etc. | ||
Validate Rosters | Allows users to view the roster validation in their department. | ||
Publish Rosters | Allows the user to publish rosters. Publishing a roster makes it available to all those with permissions to view the roster. | ||
UNpublish Rosters | The user can UNpublish rosters that have previously been published. Should probably be restricted to the HOPS Administrator, as misuse could cause confusion. | ||
DELETE Roster Periods | User can DELETE rosters | ||
DELETE turns from daily calendar page | User can DELETE turns from from rosters from the daily calendar page. | ||
VIEW Unassign Remark Reports | Allows the user to view the Unassign Remark Reports | ||
VIEW Turn Count Matrix | Allows the user to view the turn count matrix for the department. | ||
EMAIL Vacant Turns Management Email | Allows the user to receive an e-mail x days before a turn that has not been covered, stating the fact (intended for managers, roster clerk, OM, etc). | ||
VIEW Base Rosters | Allows user to VIEW the base rosters in their department. | ||
EDIT Base Rosters | Allows the user to edit base rosters in the department. | ||
Respond to Turn Hours Challenges | The user can view and respond to the turn hours challenges in the department. | ||
EDIT Roster Settings | User can edit the the roster settings in the department. | ||
Assign Reserves | User can assign reserve staff to turns. | ||
RECEIVE EMAIL Offers to Cover Vacancies | The user will receive e-mails when a user in their department volunteers to work a vacant turn. If no-one in the department has this permission the e-mail automatically goes to the HOD. If there is no HOD, the e-mail goes to the HOPS Administrator. | ||
RECEIVE EMAIL Turn Swap Approval Emails | The user will receive e-mails when two users in the department request to swap turns. If no-one in the department has this permission the e-mail automatically goes to the HOD. If there is no HOD, the e-mail goes to the HOPS Administrator. NOTE users need permission to assign turns on rosters (No 3) to be able to respond to these alerts. | ||
Turn Swap List View | The user will be able to view the department list of turn swaps. |