Minor updates and code changes occur every day. Only significant or noteworthy updates are shown here. Updates shown with a gold background are (or were at the time) only available to Advanced HOPS members.

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Time DateSystem Updates
Update 1051
2 April 2024
SERVICE STATUS:

PDFs have been reinstated for:

* E-learning completion certificates
* Function Log email attachments
* Group Booking confirmation email attachments
* Shop order confirmation email attachments

The 'Download as PDF' button on each page has not yet been reinstated.

E-learning has been reinstated.

Please do keep an eye on System Updates and here in this group and avoid raising support tickets related to this if you can. We have spent a lot of work time over the weekend in endless arguments with people about it, but it is being investigated and returned to use as soon as possible.

The PDF creator has always been ropey at best. We will be doing some work today to see if we can address some of the original issues that make the HOPS PDF creator required over the brower's Save as PDF facility, and the OS's Print to PDF facility, eg breaking text across lines etc. If we can improve the behaviour of those to match what the HOPS PDF creator does then that will be a much less risky way to proceed. It will also reduce a maintenance burden for HOPS and allow us to devote that time to other developments.

Thank you to the HOPS program team who have done a great job in responding to Thursday's disruption, including over the bank holiday weekend to ensure unninterrupted service. Once we have been able to fully reinstate our normal service we will be doing some further work in to the original cause and what technology is available to reduce likelihood of a reoccurrence.