Minor updates and code changes occur every day. Only significant or noteworthy updates are shown here. Updates shown with a gold background are (or were at the time) only available to Advanced HOPS members.

Search: Clear


Time DateSystem Updates
Update 1085
20 October 2024
There will be some periods of downtime on Tuesday 22 October, between 7.30 and 8.30am BST. This is to enable server upgrade work.

That's....

15:30-16:30 AWST in West Australia
17:00-18:00 ACST in North Australia
18:00-19:00 ACDT in South Australia
17:30-18:30 AEST in Queensland
18:30-19:30 AEDT in New South Wales / Victoria / Tazmania

09:30-10:30 in Italy
09:30-10:30 in South Africa

Part of this work includes changes to reduce or eliminate the need for downtime in the future, which has become all the more important now that HOPS deals with sales transactions.

Time Register devices will be unaffected and will store up transactions until HOPS comes back online.

POS devices will display a prompt inviting the operator to 'work offline', after which they will work normally and upload transactions when HOPS comes back online. Card payments are unaffected. For confidence, there will be a brief test period after the site is taken offline to prove the POS devices before work starts, during which time the work can be aborted if necessary.

Public ticket sales websites will be offline.

We apologise for any inconvenience. If you have any queries please contact your HOPS Admin, or HOPS Admins contact HOPS HQ. Thank you.