Minor updates and code changes occur every day. Only significant or noteworthy updates are shown here. Updates shown with a gold background are (or were at the time) only available to Advanced HOPS members.

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Time Date	System Updates
Update 1085 20 October 2024	There will be some periods of downtime on Tuesday 22 October, between 7.30 and 8.30am BST. This is to enable server upgrade work. That's.... 15:30-16:30 AWST in West Australia 17:00-18:00 ACST in North Australia 18:00-19:00 ACDT in South Australia 17:30-18:30 AEST in Queensland 18:30-19:30 AEDT in New South Wales / Victoria / Tazmania 09:30-10:30 in Italy 09:30-10:30 in South Africa Part of this work includes changes to reduce or eliminate the need for downtime in the future, which has become all the more important now that HOPS deals with sales transactions. Time Register devices will be unaffected and will store up transactions until HOPS comes back online. POS devices will display a prompt inviting the operator to 'work offline', after which they will work normally and upload transactions when HOPS comes back online. Card payments are unaffected. For confidence, there will be a brief test period after the site is taken offline to prove the POS devices before work starts, during which time the work can be aborted if necessary. Public ticket sales websites will be offline. We apologise for any inconvenience. If you have any queries please contact your HOPS Admin, or HOPS Admins contact HOPS HQ. Thank you.
Update 1081 7 October 2024	When taking a telephone order it is no longer necessary to have the two-part process of recording the order in POS and then coming to HOPS to take the payment. The MOTO payment can now be conducted in POS via the three-dots near the CASH and CARD options. Permission 528 required.
Update 1080 1 October 2024	A 'Template' system has been added to the Discount Codes section to enable easy creation of 'Community Donations'. Eg raffle prizes etc. Any number of templates can be created and then these can be copied easily for deployment as donations etc.
Update 1078 22 September 2024	We are aware of an issue in displaying membership details for users at some railways. The issue arises when viewing a user with NO membership cards issued via HOPS. We believe it is fine where a user DOES have membership cards issued via HOPS. This will be repaired on Monday (23 Sept) morning. Apologies for the inconvenience.
Update 1077 16 September 2024	It was previously possible to select whether a products should be up-sold to customers who had membership/travel/events in their basket, but not narrowed down to one or more specific events. It is now possible to specific specific, individual events, eg, 'Bottle of Champagne' with Evening Dining, 'Breakfast Roll' with Diesel Gala.
Update 1076 13 September 2024	A facility for adding short 'Remarks' to a carriage on a public seating plan, eg for clearly indicating to customers which are open coaches and which are enclosed.
Update 1075 13 September 2024	It is now possible to enforce seating rules, such as avoiding strangers sitting around the same table or in the same compartment. The range and complexity of these means it isn't possible to program them locally until we understand more about what the common use-cases might be. Please contact us if you wish to discuss rule options.
Update 1073 4 September 2024	Seat Reservation details have been added to individual booking items in the Retail Sales Order page. Details of which line a seat reservation applies to have been added to the seat reservation items in the Retail Sales Order page.
Update 1070 4 September 2024	It is now possible to upload an image to Voucher products. The image will shown Online and in POS.
Update 1069 3 September 2024	Update reporting on ticket system developments commenced.